Privacy Policy
Information We Collect
EN Drone Photography Studio collects information you provide directly to us, such as when you book our services, contact us for inquiries, or subscribe to our updates. This includes your name, email address, phone number, project location details, and payment information.
We also automatically collect certain information about your device andge of our website, including IP address, browser type, operating system, referring URLs, and pages viewed. This helps us improve our services and website functionality.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our drone photography services, process bookings and payments, communicate with you about your projects, and send you technical notices and support messages.
Your project location data helps us plan flight paths, obtain necessary permits, and ensure compliance withese aviation regulations. We may also use your information to develop new services and enhance our existing offerings.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers who assist us in operating our website and conducting business.
We may disclose your information if required by law, to protect our rights and property, or in connection with a business transfer such as a merger or acquisition.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security assessments.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
Client Media and Project Files
All photographs, videos, and other media captured during your project remain your property upon full payment. We retain copies for portfolio purposes only with your explicit consent and may use them for marketing materials.
RAW files and unedited media are stored securely for 90 days after project completion, after which they may be permanently deleted unless otherwise arranged.
Location Data and Flight Records
We collect and store precise location data for flight planning, regulatory compliance, and safety purposes. This information is shared with relevant aviation authorities as required byese law.
Flight logs, including GPS coordinates, altitude data, and timestamps, are maintained for regulatory compliance and may be disclosed to authorities upon request.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control cookie settings through your browser or our cookie preference center.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period) to provide our services effectively.
Third-Party Services
Our website may contain links to third-party websites or integrate with external services for payment processing, scheduling, or analytics. These third parties have their own privacy policies, and we are not responsible for their practices.
We carefully select service providers who maintain appropriate privacy and security standards consistent with this policy.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt out of certain communications or request that we limit the use of your information for specific purposes.
To exercise these rights, please contact us using the information provided in our contact section. We will respond to your request within a reasonable timeframe.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is typically retained for three years after completion.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention schedule and applicable laws.
International Data Transfers
Your information may be transferred to and processed in countries other than. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
When transferring data internationally, we use standard contractual clauses or other approved mechanisms to protect your information.
Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Parents or guardians who believe their child has provided us with personal information should contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Information
If you have any questions about this privacy policy or our data practices, please contact us at:
EN Drone Photography Studio
3 Chome-21-14 Hiyoshi Honcho, Kohoku Ward
Yokohama, Kanagawa 223-0062
Phone: +81-24-163-6470
Email: info@turenimountain.com
Last updated: January 2025